Job Description
Elevate your career with Ariva as a Customer Care Representative in Dartmouth, Nova Scotia. This full-time role emphasizes order processing and client relations while maintaining high customer service standards.
Ariva, part of the Domtar business group, seeks a dedicated Customer Care Representative focused on delivering exceptional support to clients. You will manage order entries, resolve customer concerns, and liaise with various departments to ensure seamless service. Ideal candidates will blend customer service experience with a passion for sales and proactive engagement.
Key Responsibilities:
• Enter and process orders from various sources accurately
• Resolve outstanding issues and provide high-quality follow-ups
• Quoting prices and managing customer inquiries effectively
• Develop new sales opportunities through proactive contact
• Maintain detailed customer profiles and interactions in ACT
Requirements:
• Business or related degree/diploma; recent g...
Ariva, part of the Domtar business group, seeks a dedicated Customer Care Representative focused on delivering exceptional support to clients. You will manage order entries, resolve customer concerns, and liaise with various departments to ensure seamless service. Ideal candidates will blend customer service experience with a passion for sales and proactive engagement.
Key Responsibilities:
• Enter and process orders from various sources accurately
• Resolve outstanding issues and provide high-quality follow-ups
• Quoting prices and managing customer inquiries effectively
• Develop new sales opportunities through proactive contact
• Maintain detailed customer profiles and interactions in ACT
Requirements:
• Business or related degree/diploma; recent g...