Job Description
Customer Experience Associate (Precious Metals Analyst)
About the Role
We’re looking for a full-time Customer Experience Associate (Precious Metals Analyst) to join our growing team at our soon to be opened first Abbotsford location! (2546 Montrose Avenue) This is a hands‑on, customer-facing role where no two days are the same. This is an exciting opportunity to be a part of our store opening team in Abbotsford!
You’ll be the face of our business—guiding customers through the process of buying or selling gold, silver, and other valuables. Don’t worry if you’re new to the industry—we provide full training to give you the knowledge and confidence to succeed.
What You’ll Do
- Deliver outstanding in‑person and phone‑based customer service
- Evaluate jewelry and precious metals using our tools and training
- Educate customers and provide transparent, accurate information
- Maintain a clean,...