Job Description
Enhance the investment journey as a Customer Experience Manager at BMO in Toronto. This hybrid role focuses on building strategic initiatives for customer engagement in retail banking.
In the role of Manager, New-to-Investment Lifecycle, you will be responsible for both strategy development and execution to improve investment onboarding and deepen customer connections. With 4-7 years in retail banking and a knack for program delivery, you will work closely with diverse teams to implement initiatives that drive measurable outcomes like engagement and investment adoption. You need strong communication skills and the ability to navigate a dynamic environment.
Key Responsibilities:
• Develop a comprehensive strategy for the investment lifecycle
• Manage the end-to-end execution of key initiatives
• Support design of customer experiences across various channels
• Analyze performance data to identify opportunities
• Collaborate with stakeholders for project alignment
...
In the role of Manager, New-to-Investment Lifecycle, you will be responsible for both strategy development and execution to improve investment onboarding and deepen customer connections. With 4-7 years in retail banking and a knack for program delivery, you will work closely with diverse teams to implement initiatives that drive measurable outcomes like engagement and investment adoption. You need strong communication skills and the ability to navigate a dynamic environment.
Key Responsibilities:
• Develop a comprehensive strategy for the investment lifecycle
• Manage the end-to-end execution of key initiatives
• Support design of customer experiences across various channels
• Analyze performance data to identify opportunities
• Collaborate with stakeholders for project alignment
...