Northern Fitness

Customer Experience & Support Specialist

📍 Location
mississauga, peel region
⏰ Job Type
Full-time
📅 Posted
June 15, 2026
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Job Description

A fitness company in Mississauga is seeking a Customer Support Specialist to enhance customer experience through effective communication. In this role, you will manage customer inquiries via phone, email, and chat while providing product information and support. Responsibilities include resolving customer concerns, investigating order issues, and facilitating order changes. Strong customer service skills and familiarity with Zendesk are essential. Join our team to help us create a positive customer interaction at every touchpoint.
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