Tripleseat

Customer Marketing Manager

📍 Location
Concord, MA
⏰ Job Type
Full-time
📅 Posted
July 15, 2026
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Job Description

Tripleseat is the leading web-based event management and sales platform designed for restaurants, hotels, and unique venues. Our mission is to simplify and streamline the event planning process, allowing our clients to focus on delivering exceptional customer experiences. We pride ourselves on fostering a collaborative, innovative work environment that encourages growth and development.

The Customer Marketing Manager will own the strategy and execution of marketing programs that drive customer adoption, engagement, retention, and advocacy. This role partners cross-functionally with Customer Success, Account Management, Product Marketing, and Demand Generation to maximize customer value and turn customers into active promoters of Tripleseat. The ideal candidate has experience working within tools such as ChurnZero, Salesforce, Outreach, and HubSpot to execute, track, and optimize programs.

This position has a hybrid work schedule based out of our Concord, MA office. Thi...

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