Job Description
Our client is a well established services organization seeking a Customer Service & Operations Coordinator to join their team in a highly visible, multi-functional role supporting a small branch operation. This opportunity is ideal for someone who enjoys variety in their day, thrives in a fast paced environment, and takes pride in being the person who keeps the office organized and running smoothly.
This is not a traditional call centre position. The successful candidate will support customer service, dispatch coordination, office administration, and operational activities while working closely with drivers, operations staff, and sales teams.
The ideal person will be self motivated, organized, adaptable, and bring a positive attitude to a close knit team environment.
Key Responsibilities
- Respond to customer inquiries by phone and email in a professional and solution-oriented manner
- Coordinate service r...