Job Description
Become a Customer Service Generalist with Gordon Food Service, providing excellent support via phones, emails, SMS, and chat. Focus on order management and customer inquiries to enhance satisfaction.
In this Delta-based role, you will be responsible for day-to-day customer assistance, processing orders, and navigating E-Commerce platforms. You will also arrange exception deliveries and support district sales representatives while maintaining a family-oriented culture and opportunities for growth.
Key Responsibilities:
• Respond to customer inquiries and process orders efficiently
• Arrange deliveries in collaboration with various departments
• Mentor newcomers and provide ongoing training support
• Assist with invoicing and credit memo processes
• Participate in Recall Communication Management when necessary
Requirements:
• High School Diploma or equivalent with 1 year experience
• Preferred Bachelor’s Deg...
In this Delta-based role, you will be responsible for day-to-day customer assistance, processing orders, and navigating E-Commerce platforms. You will also arrange exception deliveries and support district sales representatives while maintaining a family-oriented culture and opportunities for growth.
Key Responsibilities:
• Respond to customer inquiries and process orders efficiently
• Arrange deliveries in collaboration with various departments
• Mentor newcomers and provide ongoing training support
• Assist with invoicing and credit memo processes
• Participate in Recall Communication Management when necessary
Requirements:
• High School Diploma or equivalent with 1 year experience
• Preferred Bachelor’s Deg...