BlackRoom

Customer Service Leader

📍 Location
medellín, antioquia
⏰ Job Type
Full-time
📅 Posted
June 07, 2026
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Job Description

Are you looking for a customer service leader position in Medellín? Have you considered working with hotels? This job offer may be for you.

With this job offer, we are looking for a customer service leader to join our team and work in the Laureles and Poblado areas of Medellín.

Skills

  • Bilingual (a plus but not required)
  • Customer Service Experience
  • Proficiency in Office (Word, Excel, PowerPoint)
  • Customer and work team management
  • Supplier Management

Attitudes

You must be a charismatic person with good interpersonal skills, a positive attitude toward service, and the ability to respond calmly to situations, complaints, and claims.

The position will focus on enhancing the experience of all our guests by surprising them with gifts, preparing special occasions, and assisting them during their stay in Medellín.

Extras

  • Ability to learn quickly
  • Good u...

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