Job Description
Canada - Remote
Customer Service Representative
Full-Time, Permanent
The position can be located in the following provinces: BC, AB, SK
Graymont is seeking a Customer Service Representative to ensure exceptional customer experiences through effective coordination and communication. Reporting to the Customer Service Manager, the role involves supporting customer relationships, processing orders accurately, maintaining records in Salesforce, coordinating with internal teams, and collaborating with sales and plant operations to ensure timely delivery. The CSR will also address customer concerns and contribute to ongoing service improvements, demonstrating strong customer relationship skills and a proactive attitude.
Responsibilities
Customer Relationship Support & Service Operations
Customer Engagement: Act as the primary contact for customers, ensuring strong relationships and responsive support.