Waypoint

Customer Service Representative, Financial Services

📍 Location
nanaimo, bc
⏰ Job Type
Full-time
📅 Posted
June 03, 2026
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Job Description

POSITION OVERVIEW The Client Service Representative, Financial Services supports Financial Advisors with administrative duties such as data management, meeting preparation, file management, and internal and external stakeholder communication.

This is an onsite role at our Nanaimo (Turner) location.

RESPONSIBILITIES

Assist with the overall client experience in the office

Provide direct day-to-day support to internal and external stakeholders by communicating effectively through multiple streams (in-person, phone, emails, letters, etc.)

Conduct investment and insurance-related administrative duties using various industry software

Liaise with investment and insurance carriers to ensure effective and efficient administration of client files, confidentiality is paramount

Prepare documentation for client meetings and presentations

Manage client files physically and electronically and ensure the CRM database is up to date...

Start Your Week Right!

Apply now and make every Monday exciting with Waypoint

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