Job Description
Job Title: Customer Service Representative - German Speaking
Location: Portugal
Company Overview & Position:
As our global operations continue to expand, we are seeking a dedicated German-speaking Customer Service Representative to join our team in Portugal. In this role, you will act as a vital link between our enterprise and our international client base, ensuring the delivery of premium service standards. No prior experience needed, training is provided to equip you with the necessary expertise for this role.
Core Responsibilities:
- Manage and resolve inbound client inquiries comprehensively across diverse communication channels (voice, email, and live chat).
- Uphold corporate excellence by delivering sophisticated, courteous, and efficient customer experiences during every interaction.
- Formulate and communicate precise, analytical, and eff...