Job Description
Overview
A global manufacturing company is seeking a Customer Service Representative to manage customer accounts, ensure on-time communication, and support order fulfillment processes. This role will be key in building strong client relationships, ensuring customer satisfaction, and coordinating with internal teams to meet business objectives.
Qualifications
- Bachelor’s Degree in Business Administration, International Business, or related field (preferred).
- 2+ years of experience in customer service, account management, or order management (manufacturing or automotive industry preferred).
- Strong communication and interpersonal skills.
- Proficiency in MS Office and ERP systems (SAP or similar).
- Ability to handle customer inquiries, complaints, and escalations effectively.
- Organizational and problem-solving skills with attention to detail.
- Bilingual (Spanish & English) required for cust...