Job Description
Elevate your career as a Customer Service Specialist at Lennox, where you'll address customer needs and contribute to our legacy of excellence in HVAC solutions. Join a team that values communication and problem-solving.
This role primarily involves handling customer calls, responding to inquiries, and providing outstanding service while staying organized and detail-oriented. You'll also have opportunities to promote our innovative products and will be expected to troubleshoot and resolve customer issues efficiently. Previous experience in customer service is highly valued.
Key Responsibilities:
• Answer incoming calls and assist customers
• Process orders and track their status
• Verify product pricing and availability
• Handle troubleshooting and initiate resolutions
• Use computerized systems for data tracking
Requirements:
• High school diploma or equivalent experience
• Minimum of 2 years in customer ...
This role primarily involves handling customer calls, responding to inquiries, and providing outstanding service while staying organized and detail-oriented. You'll also have opportunities to promote our innovative products and will be expected to troubleshoot and resolve customer issues efficiently. Previous experience in customer service is highly valued.
Key Responsibilities:
• Answer incoming calls and assist customers
• Process orders and track their status
• Verify product pricing and availability
• Handle troubleshooting and initiate resolutions
• Use computerized systems for data tracking
Requirements:
• High school diploma or equivalent experience
• Minimum of 2 years in customer ...