Job Description
Proven experience in customer support, with at least 5 years in a leadership role.
∙Strong technical expertise in software installation, network planning, and hardware
troubleshooting.
∙Excellent communication and problem-solving skills, with the ability to handle
complex customer concerns.
∙Experience in mentoring and training team members.
∙Familiarity with customer relationship management (CRM) tools is a plus.
∙Strong technical expertise in software installation, network planning, and hardware
troubleshooting.
∙Excellent communication and problem-solving skills, with the ability to handle
complex customer concerns.
∙Experience in mentoring and training team members.
∙Familiarity with customer relationship management (CRM) tools is a plus.