HarperCollins Publishers

Customer Service Team Manager

📍 Location
Robroyston, United Kingdom
⏰ Job Type
Full-time
📅 Posted
July 15, 2026
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Job Description

**Customer Service Team Manager**

**Application Deadline:** 26 July 2026

**Department:** Supply Chain

**Employment Type:** Permanent

**Location:** Glasgow

**Description**

**_Please note this vacancy may close before the deadline, subject to the volume of applications received. We encourage you to apply as soon as possible._**

This role exists to be an integral part of the Customer & Clients Services Team, you are responsible for co-ordinating the work of others to ensure front line support of our customer, clients & stakeholders is delivered to high quality standards, consistently, acting as a conduit between the operations and technology teams to facilitate effective and managed solutions to daily workload requests, queries and challenges that impact the customer experience.

**Key Responsibilities**

+ Effectively lead a strong team, supporting them in their day to day activities, driving performance a...

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