Job Description
**Employment Type:**
Full time
**Shift:**
Day Shift
**Description:**
**Position Purpose:**
The Customer Service Technician delivers, sets up, teaches use and safety and maintains home medical equipment.
**What you will do:**
+ Schedules deliveries with customers and makes phone calls prior to delivery.
+ Prepares equipment/supplies for delivery toclientby making sure it is complete and in safe and proper working order prior to leaving warehouse and home.
+ Delivers equipment/supplies to client's place of residence and in-house, sets up equipmentand teaches useaccording to MercyOne North IowaHomeMedical Equipment'spolicy, manufacturer's instructions, and provides exceptional service.
+ Communicates to client pertinent MercyOne Home Medical Equipmentservices and billing information.
+ Completes all documentation (such as sales orders, equipment checklist) andsubmitswithin 24 hours of delivery. Enter...
Full time
**Shift:**
Day Shift
**Description:**
**Position Purpose:**
The Customer Service Technician delivers, sets up, teaches use and safety and maintains home medical equipment.
**What you will do:**
+ Schedules deliveries with customers and makes phone calls prior to delivery.
+ Prepares equipment/supplies for delivery toclientby making sure it is complete and in safe and proper working order prior to leaving warehouse and home.
+ Delivers equipment/supplies to client's place of residence and in-house, sets up equipmentand teaches useaccording to MercyOne North IowaHomeMedical Equipment'spolicy, manufacturer's instructions, and provides exceptional service.
+ Communicates to client pertinent MercyOne Home Medical Equipmentservices and billing information.
+ Completes all documentation (such as sales orders, equipment checklist) andsubmitswithin 24 hours of delivery. Enter...