Job Description
About us
EdgeUno is a US-based technology infrastructure company headquartered in Miami, with a strong operational presence across Latin America, including Colombia, Brazil, Argentina, Peru, and Ecuador. We enable digital businesses to scale with high performance and reliability by providing connectivity, IP Transit, private networks, data center, bare metal, and cloud solutions to ISPs, hyperscalers, content providers, and global technology companies. Through our own infrastructure platform and strategic interconnection with major global hubs, we deliver low latency, security, and operational resilience across the Americas and beyond.
Position Summary
The CSM is the most senior individual contributor in Customer Support & Service Operations, responsible for the VIP Platinum portfolio, EdgeUno's largest and most strategic accounts. This role combines deep technical knowledge of network infrastructure with executive-level relationship management...