Job Description
Customer Success Manager
Location: Charlottetown, PEI
Employment Type: Permanent, Full-Time
Reports To: Sr. Director Commercial
Salary Range: Compensation commensurate with education and experience
About Us
We provide full-service contract manufacturing, bottling, and packaging solutions for white-label gummy natural health products, supporting clients from concept through launch. Operating within a regulated manufacturing environment, we are committed to quality, compliance, and continuous improvement.
The Opportunity
The Customer Success Manager will serve as the strategic liaison between our internal teams and key customer accounts. This role requires a deep understanding of customer purchasing behavior, supply chain coordination, product lifecycles, and operational challenges. You will be responsible for ensuring that our customers’ experience is seamless from purchase order to product delivery—and beyond.