JPMorgan Chase

Customer Success Manager - Data Platforms

📍 Location
Columbus, OH
⏰ Job Type
Full-time
📅 Posted
July 15, 2026
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Job Description

Elevate the customer journey by translating product insights into lasting relationships and harness your expertise in proactive collaborations, onboarding, and product evolution.
As a Customer Success Manager in Data Platforms, you develop and maintain customer relationships that make our product value propositions a reality. Build and maintain strong relationships with our customers and understand their individual needs and goals as a core contributor of the team. The Data Platforms team sits at the core of Consumer & Community Banking's data ecosystem, serving thousands of users across multiple business lines. We're builders, not bureaucrats. Our team moves fast, embraces AI-driven ways of working, and believes that operational excellence isn't about checking boxes - it's about creating the conditions where great people do their best work. We value curiosity over credentials, initiative over instructions, and impact over activity.

**Job responsibilities**

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