Job Description
What we want: You will be the technical owner of a portfolio of hosting and cloud customers the single point of accountability for their technical queries, issue resolution, and overall satisfaction. Working closely with the Support and NOC teams, you will resolve and drive to closure everything from DNS and email issues to server performance and migration problems, ensuring customers stay healthy, informed, and confident in QualiSpace. This is a hands-on technical role, not a sales role: success is measured in resolution quality, SLA adherence, CSAT, and retention through service excellence. Who we are: Vertoz (NSEI: VERTOZ), an AI-powered MadTech and CloudTech Platform offering Digital Advertising, Marketing and Monetization (MadTech) & Digital Identity, and Cloud Infrastructure (CloudTech) caters to Businesses, Digital Marketers, Advertising Agencies, Digital Publishers, Cloud Providers, and Technology companies. For more details, please visit our website here. QualiSpace: QualiSpa...