Job Description
About the Role
We are looking for a highly energetic Customer Success Manager to join us!
You will gain experience building trustful relationships with our customers on all levels, in a variety of industries and across a broad geographical area. Easygenerator provides an eLearning authoring software solution (SaaS). We offer an innovative environment where you will be stimulated to think creatively, have a huge impact on our fast-growing business and have some fun along the way!
We established the customer success department in 2017 to help our customers accelerate the value they get out of the product and it did! Since then, the customer success department is growing rapidly. In this role you will own a portfolio of customers and work closely with them in designing and executing success plans to ensure their L&D objectives are met. It is the customer success manager’s mission to add value throughout the customer lifecycle to drive successful renewals, c...