Job Description
Job Requisition Id: 197490
Business Function: Sales
Primary City: Vancouver
Other Location(s):
Province: British Columbia
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: English Essential
Employee Class and Level: MGTSSA2
Number of Vacancies: 1 Area of Competition: Vancouver
Closing Date (YYYY-MM-DD): 2026/04/09
Job Description
The Customer Success Manager (CSM), Smartmail Marketing (SMM) is responsible for Canada Post’s (CPC) larger enterprise, strategic and important customers. They have full accountability for the Direct Marketing (DM) budget and growth as well as joint accountability for delivery of the overall account budget (base revenue & new and incremental growth). Responsible for establishing and maintaining a trusted advisor relationship with customers that results in overall cust...