Job Description
CUSTOMER SUCCESS & ONBOARDING SPECIALIST
Full-Time · Customer Success & Onboarding · Islamabad (On-site or Remote)
Abacus Technologies builds agentic document extraction and structured output tools for Enterprise clients across the Middle East, North Africa, and Europe.
AT A GLANCE
Role Title: Customer Success & Onboarding Specialist
Employment Type: Full-time, permanent
Compensation: Competitive salary, commensurate with experience
Location: Islamabad — on-site or remote; occasional travel to the GCC region as needed
Experience Level: Mid-Level (3–5 years)
Language: English (full working proficiency); Arabic a plus
Reports To: Head of Client Operations
Team: Founding member of a growing Client Operations / Customer Success function
ABOUT THE ROLE
We're building out the Customer Success and Onboarding function under our Head of Client Operations, and we're looking for a h...