Job Description
Elevate your career as a Customer Support Analyst with Jonas Software's Construction Division. You'll provide vital ERP software support while learning client needs and software functionality.
Join the dynamic Jonas Construction support team as a Customer Support Analyst. This role requires strong interpersonal skills, problem-solving abilities, and prior accounting experience. You'll become a key resource for clients, investigating and resolving issues quickly in an empowering environment that allows for growth and development.
Key Responsibilities: • Investigate ERP accounting software support cases • Analyze user processes for improvements and discrepancies • Maintain composure during stressful problem-solving • Manage multiple client issues efficiently and effectively • Act as liaison between clients and Jonas Software
Requirements: • Experience in application/customer support preferred • Background in accounting applications, particularly in construction...
Join the dynamic Jonas Construction support team as a Customer Support Analyst. This role requires strong interpersonal skills, problem-solving abilities, and prior accounting experience. You'll become a key resource for clients, investigating and resolving issues quickly in an empowering environment that allows for growth and development.
Key Responsibilities: • Investigate ERP accounting software support cases • Analyze user processes for improvements and discrepancies • Maintain composure during stressful problem-solving • Manage multiple client issues efficiently and effectively • Act as liaison between clients and Jonas Software
Requirements: • Experience in application/customer support preferred • Background in accounting applications, particularly in construction...