Sage

Customer Support Expert (Technical Support)

📍 Location
Newcastle, United Kingdom
⏰ Job Type
Full-time
📅 Posted
June 27, 2026
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Job Description

They have questions, you have answers! When customers call Sage to solve their complex technical issues, they’ll trust you to fix them in a simple, easy to follow way. This means deeply understanding both their business and our software and then efficiently communicating solutions. Bring your experience in a customer service role and confidence in learning new, deeply complex software.

Hybrid – 3 days in our Newcastle office (global headquarters)

Salary – starting at £28,000, annual bonus up to 10%, monthly perks valued at up to £750

Assessment – look for an email after you apply inviting you to complete your application

Join our careers event on Thursday 16th July to explore Customer Services at Sage, learn about our opportunities, and meet the team in a relaxed setting!

Secure your place here - https://www.eventbrite.co.uk/e/discover-a-career-in-customer-services-at-sage-tickets-1990467832870

Your day-to-day:

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