Job Description
Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.
David Kennedy Recruitment is working with a leading investment firm offering Forex and CFD trading company. We are looking to recruit a Japanese-speaking Customer Support Officer to support their South East Asia operations.
Position: Customer Support Officer (Japanese)
Location: Japan/South East Asia
Work model: Remote
Employment type: B2B, Services Agreement or Freelance contract
DUTIES AND RESPONSIBILITIES:
Assist clients with opening and maintaining trading accounts
Respond to customer enquiries via email, phone and internal support channels
Handle welcome calls and client follow-ups to ensure high customer satisfaction
Provide...