Job Description
**Call Center/Customer Service**
**Customer Support Specialist 3** Hialeah, FL Posted: 7/8/2026
Job Description
Job ID#:
218939
Job Category:
Call Center/Customer Service
Position Type:
Associate - W2
Duration:
26 wks
Shift:
1
**PDS Defense, Inc. is seeking a Customer Support Specialist 3, in Hialeah, FL. Job ID#218939**
**Job Description:**
Analyzes supplier and/or customer data regarding ordering and/or delivery of spare parts and provisioning products or related services. Analyzes and processes material returned from customers. Analyzes customer spare parts requirement inquiries, facilitates responses and resolvers delivery problem. Creates and monitors performance metrics. Creates, maintains and advances customer relationships. Develops an understanding of customer''s culture and business strategies.
**Position Responsibilities:**
Re...
**Customer Support Specialist 3** Hialeah, FL Posted: 7/8/2026
Job Description
Job ID#:
218939
Job Category:
Call Center/Customer Service
Position Type:
Associate - W2
Duration:
26 wks
Shift:
1
**PDS Defense, Inc. is seeking a Customer Support Specialist 3, in Hialeah, FL. Job ID#218939**
**Job Description:**
Analyzes supplier and/or customer data regarding ordering and/or delivery of spare parts and provisioning products or related services. Analyzes and processes material returned from customers. Analyzes customer spare parts requirement inquiries, facilitates responses and resolvers delivery problem. Creates and monitors performance metrics. Creates, maintains and advances customer relationships. Develops an understanding of customer''s culture and business strategies.
**Position Responsibilities:**
Re...