Job Description
Join Toromont Cat as a Customer Support Supervisor, where you'll be pivotal in leading teams and driving operational excellence in mining customer service. Take advantage of a position centered on safety and performance.
This supervisory role requires significant experience in operations management, where you'll be responsible for enhancing team productivity and resolving customer inquiries effectively. You will collaborate on strategic initiatives and reporting to optimize service delivery. Your leadership will ensure compliance with industry safety standards.
Key Responsibilities:
• Lead and motivate the operational team on-site
• Serve as primary contact for customer inquiries
• Prepare maintenance and production performance reports
• Participate in strategic planning and development discussions
• Direct safety and product management meetings
Requirements:
• Post-secondary education essential
• 3-5 years of operations management experience
• Strong f...
This supervisory role requires significant experience in operations management, where you'll be responsible for enhancing team productivity and resolving customer inquiries effectively. You will collaborate on strategic initiatives and reporting to optimize service delivery. Your leadership will ensure compliance with industry safety standards.
Key Responsibilities:
• Lead and motivate the operational team on-site
• Serve as primary contact for customer inquiries
• Prepare maintenance and production performance reports
• Participate in strategic planning and development discussions
• Direct safety and product management meetings
Requirements:
• Post-secondary education essential
• 3-5 years of operations management experience
• Strong f...