Job Description
Responsible for ensuring that U.S. and Canadian customs regulations are adhered to when processing import and export documents to facilitate the movement of cross-border packages. Communicate with consignees, shippers and brokers to clear shipments, close entries, resolve paperwork issues and customs holds.
Essential Functions
Complies with the Canada Border Services Agency (CBSA) for on-site package examinations, shipment hold requirements and shipment clearance.Researches issues on CBSA bonded shipments that are on hold at Gateway (can include communication with consignee, shipper and/or broker).Researches CBSA tracers and responds with clearance information.Reviews and verifies shipment information for the United States Customs and Border Protection (USCBP).Manages inbound and outbound calls to resolve paperwork issues (including duties and taxes), clear shipments and close entries.Performs routine data entry a...