Job Description
Customer Support Advisor (Danish Speaking)
If you are an empathic person, a good listener, who has a problem-solving mindset and enjoys being a team
player, we have the right job for you!
The Role
As a Customer Support Advisor for Booking, you will be in charge of understanding and
identifying customer needs. You will be listening, responding, and mediating between
international travellers and accommodation suppliers from all over the world, always
ensuring a high level of customer service.
Clarify inquiries about service, payment, and technical requirements.
Provide accurate information and follow set processes via email and phone.
Mediate solutions between partners and guests to ensure a seamless travel experience.
Requirements
Languages: C2 level Danish and advanced English.
Communication: Excellent interpersonal skills, both written and spoken.
Technical: User-friendly PC skills (Of...