Danish Speaking In-Game Support Analyst -Remote in Greece

Patrique Mercier Recruitment FR is pleased to announce an opportunity for a Danish Speaking In-Game Support Analyst. This role is perfect for individuals who are passionate about gaming and dedicated to providing high-quality customer support. As an In-Game Support Analyst, you will assist Danish-speaking players by addressing their inquiries and ensuring they have the best gaming experience possible.

Responsibilities

• Deliver real-time assistance to Danish-speaking players through in-game chat, email, and community platforms.
• Identify and troubleshoot various in-game issues, helping players resolve technical problems related to gameplay and accounts.
• Document and follow up on player issues within the support ticketing system to ensure effective resolution.
• Communicate with players to explain game mechanics, features, and updates clearly and effectively.
• Work collaboratively with the development team to relay player feedback...