Job Description
Role ResponsibilitiesPerformance Analysis & Strategy DevelopmentAnalyze vendor performance data to identify improvement opportunitiesDesign and optimize vendor operational models and business strategiesDevelop effective courier acquisition strategies and operational plansData Monitoring & Quality AssuranceMonitor real-time vendor performance metrics across different regionsImplement early warning systems to maintain delivery quality standardsEnsure consistent service experience through proactive data oversightOperational Support & Issue ResolutionProvide timely solutions for vendor operational challengesTrack and manage vendor accounts receivable and payment statusFacilitate smooth communication between vendors and internal teamsVendor Growth & Business DevelopmentSupport vendor capacity building and performance improvementHelp vendors achieve business targets and operational excellenceDrive vendor success through continuous guidance and partnershipRole QualificationsOperations Mana...