Job Description
Hi,
We are looking for Deskside Support (L1 and L2)-Onshore one of our clients at Toronto, ON(Onsite). Please review the below listed job description and share me your most updated resume, if interested.
Role: Deskside Support (L1 and L2)-Onshore
Location: Toronto, ON(Onsite)
Type: Contract
Rate: CAD 20 per hour on w2
JD:
Key Responsibilities
Service Delivery & Field Service Operations
- Provide dedicated on-site desktop support for front-office users including portfolio managers, traders, research analysts, and sales teams.
- Deliver desk-side support during market hours, ensuring minimal disruption to portfolio decisions and trade execution.
- Support time-critical incidents aligned to market cycles.
- Take end-to-end ownership of issues, ensuring rap...