Job Description
Enhance customer satisfaction as a Sales Support Specialist with D&H in a hybrid environment. Engage with sales teams to drive revenue in either Toronto, Harrisburg, or Tampa.
This customer-facing role requires strong communication skills and the ability to resolve client inquiries effectively. With 1-3 years of customer service experience, you’ll support sales operations, manage accounts, and utilize CRM tools to ensure a seamless experience for clients. Your contributions will align with D&H's commitment to employee ownership and community service.
Key Responsibilities:
• Manage incoming calls and respond to customer inquiries
• Provide detailed product and service information
• Keep customer data updated in our CRM system
• Process orders and returns efficiently via multiple channels
• Assist in reactivating inactive accounts and resolving issues
Requirements:
• 1-3 years of office or call center experience
• Knowledge of Microsoft Office programs
• ...
This customer-facing role requires strong communication skills and the ability to resolve client inquiries effectively. With 1-3 years of customer service experience, you’ll support sales operations, manage accounts, and utilize CRM tools to ensure a seamless experience for clients. Your contributions will align with D&H's commitment to employee ownership and community service.
Key Responsibilities:
• Manage incoming calls and respond to customer inquiries
• Provide detailed product and service information
• Keep customer data updated in our CRM system
• Process orders and returns efficiently via multiple channels
• Assist in reactivating inactive accounts and resolving issues
Requirements:
• 1-3 years of office or call center experience
• Knowledge of Microsoft Office programs
• ...