Job Description
About the Opportunity
Our client is a well-established industrial company specialising in high-precision machine tools. Due to continued growth, they are looking to recruit a Diagnostic Engineer to join their technical support team in Biel.
This is an excellent opportunity for a technically minded professional with strong CNC troubleshooting experience who enjoys solving complex technical issues and supporting customers.
Key Responsibilities
- Diagnose and resolve technical issues on CNC milling machines.
- Provide technical support to customers via phone, email and remote support tools.
- Analyse electrical, pneumatic, hydraulic and CNC-related faults.
- Interpret electrical schematics to identify and resolve machine issues.
- Collaborate with internal technical teams to ensure efficient problem resolution.
- Document interventions and technical findings using SAP and internal systems. ...