Job Description
Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:
Who we're looking for:
The Digital Performance and Analytics Manager will play a key role in driving data-informed decision-making across our Digital Service and Support experiences on Web, App and AI/Agentic platforms. Your role will be key in supporting the organizational goal of growing digital self-serve and deflecting customer contacts from call centers which will ultimately lead to low cost of operations and im...