Job Description
We are looking for a Director – Member Journey Owner, Group Retirement Services (GRS) to lead the strategy and execution of digital experiences that delight our clients and build long‑term wealth relationships.
Role Summary
The Director – Member Journey Owner focuses on building a strategy and executing on the creation of digital experiences that delight our clients and build long‑term wealth relationships while also ensuring we maintain a balance that attracts Employers to seek Sun Life support for their Group Retirement Plan.
What will you do?
- Work with the AVP, Member Journey Owner to set an ambitious and clear vision/strategy aligned with senior leaders and clearly communicated to squads that deliver the work.
- Be accountable for creating and aligning on digital sales outcomes and other key objectives that are measured and reported to leadership on an ongoing basis.
- Prioritize work for the squads responsible for del...