Job Description
Vaco by Highspring is seeking a Director, Head of Collections and Recovery, to lead innovative strategies in a remote or on-site capacity. Focus on optimizing recovery outcomes and customer engagement throughout various delinquency stages.
As a strategic director, you will establish optimized collections and recovery practices while collaborating with internal stakeholders to enhance portfolio performance. Your role will involve developing customer treatment strategies, monitoring portfolio trends, and implementing data-driven initiatives aligned with business objectives.
Key Responsibilities:
• Lead collections and recovery strategy development
• Design customer treatment and segmentation models
• Monitor portfolio trends and implement initiatives
• Establish policies, procedures, and governance frameworks
• Partner with legal and compliance for alignment
Requirements:
• Bachelor’s degree in Business or Finance
• 10+ years of leadership in collections and...
As a strategic director, you will establish optimized collections and recovery practices while collaborating with internal stakeholders to enhance portfolio performance. Your role will involve developing customer treatment strategies, monitoring portfolio trends, and implementing data-driven initiatives aligned with business objectives.
Key Responsibilities:
• Lead collections and recovery strategy development
• Design customer treatment and segmentation models
• Monitor portfolio trends and implement initiatives
• Establish policies, procedures, and governance frameworks
• Partner with legal and compliance for alignment
Requirements:
• Bachelor’s degree in Business or Finance
• 10+ years of leadership in collections and...