Job Description
Competitive Salary: $83,000-$87,000 gross annually, based on previous experience & education
Job Duties
- Oversee Fairmont Gold operations, ensuring the highest level of guest satisfaction and adherence to Fairmont Standards.
- Collaborate with In-Room Dining, Front Office, Housekeeping, and other departments to deliver seamless service and promote Fairmont Gold offerings.
- Manage room inventory, upgrades, and special projects using Fairmont Revenue Management philosophies.
- Lead, supervise, and develop Fairmont Gold colleagues, maintaining effective communication and service excellence.
- Ensure operational accuracy, safety, financial accountability, and continuously improve guest experiences through feedback and innovative initiatives.
Qualifications
- Minimum 2 years’ experience in 4‑diamond hotel front office operations (asset)
- Familiarity with Forbes auditing processes and standards <...