Job Description
Elevate your IT leadership career as the Director of Technical Operations in New York. Oversee API’s internal technology to ensure reliability and performance across global offices.
As a senior IT leader, you will manage diverse tech teams in both New York and Pune, India, enhancing the employee experience through exceptional service delivery. Your deep expertise in IT operations will be critical in improving corporate systems and implementing strategies aligned with business growth. Collaboration with HR and business teams is essential to identify technology needs and foster team development.
Key Responsibilities:
• Lead and mentor IT operations teams across New York and Pune
• Manage global helpdesk functions and performance metrics
• Oversee the full lifecycle of employee hardware and assets
• Administer and optimize Microsoft 365 services and security
• Develop IT operations roadmap aligned with company strategies
Requirements:
• 15+ years in IT operation...
As a senior IT leader, you will manage diverse tech teams in both New York and Pune, India, enhancing the employee experience through exceptional service delivery. Your deep expertise in IT operations will be critical in improving corporate systems and implementing strategies aligned with business growth. Collaboration with HR and business teams is essential to identify technology needs and foster team development.
Key Responsibilities:
• Lead and mentor IT operations teams across New York and Pune
• Manage global helpdesk functions and performance metrics
• Oversee the full lifecycle of employee hardware and assets
• Administer and optimize Microsoft 365 services and security
• Develop IT operations roadmap aligned with company strategies
Requirements:
• 15+ years in IT operation...