Job Description
The Director, Online banking solutions is a senior leadership role responsible for defining, delivering, and continuously enhancing the end-to-end digital experience and channels for Commercial Banking and Capital Markets clients, including Small and Medium Enterprises (SME), Mid-Market, Large Corporates, and Government & Public Sector entities.
This role leads the strategy, design, and execution of best-in-class online banking and mobile platforms, while guiding the development and adoption of API-based capabilities to enable seamless, scalable, and secure client experiences.
The successful candidate will operate at the intersection of business, technology and client experience, driving innovation, improving client satisfaction, and accelerating digital adoption across client segments.
Key Responsibilities
1. Digital Customer Journey Strategy
- Define and own the digital customer journey across all commercial client s...