Job Description
As Director of Operations, E‑Commerce – Vaughan Fulfillment Center, you’ll lead one of our most advanced, high‑volume automated sites at the heart of our e‑commerce business. This high‑visibility leadership role involves shaping strategy, driving operational excellence, and delivering an exceptional customer experience while owning full site performance and financial results.
Responsibilities
- Lead the day‑to‑day operations of a state‑of‑the‑art fulfillment center
- Own site performance, including P&L accountability, to deliver on e‑commerce growth and profitability targets
- Leverage advanced warehouse management systems (Ocado) to optimize product availability, accuracy, freshness, and waste reduction
- Continuously improve performance across safety, quality, cost, delivery, and people metrics
- Partner with forecasting, replenishment, and delivery teams to maximize site capacity and dock utilization
- Oversee inven...