Job Description
**Position Summary...**
As a Distinguished Experience Strategist (IC) focused on Sam’s Club Online & E-commerce, you will partner closely with Research and senior business leaders to define the most critical digital commerce problems to solve, define new experiences for omni-channel shopping, uncover root causes of breakdown in the member experience and expectations, and drive prioritized strategies that improve the end-to-end online member experience and e-commerce performance. You will set enterprise-level direction through clearly articulated recommendations and standards, measurement, and executive influence.
**What you'll do...**
**About the team:**
The Experience Strategy & Innovation team collaborates across business units to identify key insights that shape meaningful strategies enhancing member and associate experiences. Operating with agility and precision, the team leverages human-centered insights to define the core challenges and opportunities, enabling p...
As a Distinguished Experience Strategist (IC) focused on Sam’s Club Online & E-commerce, you will partner closely with Research and senior business leaders to define the most critical digital commerce problems to solve, define new experiences for omni-channel shopping, uncover root causes of breakdown in the member experience and expectations, and drive prioritized strategies that improve the end-to-end online member experience and e-commerce performance. You will set enterprise-level direction through clearly articulated recommendations and standards, measurement, and executive influence.
**What you'll do...**
**About the team:**
The Experience Strategy & Innovation team collaborates across business units to identify key insights that shape meaningful strategies enhancing member and associate experiences. Operating with agility and precision, the team leverages human-centered insights to define the core challenges and opportunities, enabling p...