Job Description
Carrier is seeking a Contact Center Agent in Monterrey, Mexico. In this role, you will support distributors by providing accurate and timely assistance with HVAC replacement parts. Your responsibilities will include troubleshooting issues and managing orders using SAP or CRM systems.
The ideal candidate should have 1-3 years of customer service experience, a high school diploma or higher, and strong bilingual skills in English and Spanish. Carrier offers health insurance and opportunities for professional development.
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