Job Description
Akima Global Technology (AGT) is seeking an Operations & Maintenance (O&M) Division Manager to provide strategic and hands-on operational leadership for TSA TOMCAT enterprise IT/OT services across geographically dispersed, mission-critical environments. This role serves as the operational integrator across all service areas, ensuring seamless coordination, service continuity, and mission assurance across the enterprise.
**Responsibilities**
+ Provide strategic leadership across all O&M functional areas.
+ Serve as primary interface with Program Manager and Government stakeholders.
+ Oversee Critical Incident Management (24x7 operations, escalation, reporting).
+ Lead Network Services (LAN/WAN, monitoring, performance, security).
+ Manage Change, Configuration, and Release Management processes.
+ Direct Disaster Recovery and COOP planning, testing, and execution.
+ Oversee Communications Services (voice, video, messaging, collaboration platforms).
**Responsibilities**
+ Provide strategic leadership across all O&M functional areas.
+ Serve as primary interface with Program Manager and Government stakeholders.
+ Oversee Critical Incident Management (24x7 operations, escalation, reporting).
+ Lead Network Services (LAN/WAN, monitoring, performance, security).
+ Manage Change, Configuration, and Release Management processes.
+ Direct Disaster Recovery and COOP planning, testing, and execution.
+ Oversee Communications Services (voice, video, messaging, collaboration platforms).