Job Description
Location: Lisbon, Portugal (On-site only)
Languages: Dutch & English
Eligibility: Must be currently based in Lisbon, Portugal
We are currently hiring Customer Service Representatives to join an international support team based in Lisbon. This role is focused on delivering high-quality customer support in a structured and professional environment.
This position offers the opportunity to work within a multicultural team supporting global customers while developing your career in customer service operations.
What You Will Do
Handle customer inquiries via phone, email, and chat in Dutch and English
Provide accurate and timely customer support
Assist customers with issue resolution and service-related questions
Escalate complex cases to relevant internal teams when required
Maintain proper documentation of customer...