Job Description
Our client is looking for Dutch-speaking talents who will be the primary point of contact for customer requests.
Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.
What you will do:
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
Requirements
- Fluency in Dutch
- Very good communication skills in English
- Exceptional communication & soft skills, as well as problem-...