Job Description
Step into a dynamic Overnight Clerk role within the hospitality industry. This position emphasizes customer service, managing reservations, and ensuring guest satisfaction throughout the night.
As a crucial team member, you will work a full-time schedule of 32 to 40 hours each week, responding to guest inquiries, processing check-ins, and resolving complaints. Emphasis on safety and following procedures is vital in this fast-paced environment.
Key Responsibilities:
• Register and welcome arriving guests
• Process room reservations and cancellations
• Handle payment and billing transactions
• Maintain updated inventory of rooms
• Answer phone calls and relay messages
Requirements:
• Minimum of Grade 12 education
• 7-11 months of relevant experience required
• Strong interpersonal and communication skills
• Must be bondable; reliable transportation needed
• Willingness to work flexible hours including nights
Maximize your potential in the hospita...
As a crucial team member, you will work a full-time schedule of 32 to 40 hours each week, responding to guest inquiries, processing check-ins, and resolving complaints. Emphasis on safety and following procedures is vital in this fast-paced environment.
Key Responsibilities:
• Register and welcome arriving guests
• Process room reservations and cancellations
• Handle payment and billing transactions
• Maintain updated inventory of rooms
• Answer phone calls and relay messages
Requirements:
• Minimum of Grade 12 education
• 7-11 months of relevant experience required
• Strong interpersonal and communication skills
• Must be bondable; reliable transportation needed
• Willingness to work flexible hours including nights
Maximize your potential in the hospita...