Job Description
Step into the Tasting Room Supervisor role and enhance guest engagement in a luxurious wine estate environment. Support a collaborative team dedicated to stellar service.
As the Tasting Room Supervisor, you’ll play a crucial role in ensuring delightful wine tastings across several estates. Your enthusiasm and experience in hospitality will guide the team while you manage guest flows and address inquiries effectively. You will be essential in maintaining high standards of service and presentation.
Key Responsibilities:
• Supervise hospitality team and guest relations
• Address customer feedback and escalate as necessary
• Welcome VIP guests, ensuring memorable visits
• Uphold cleanliness and operational standards
• Notify management of relevant guest or operational issues
Requirements:
• 3+ years in winery, hospitality, or high-end sales
• Strong proficiency in Microsoft Office and POS systems
• Excellent verbal and written communication skills
• Abil...
As the Tasting Room Supervisor, you’ll play a crucial role in ensuring delightful wine tastings across several estates. Your enthusiasm and experience in hospitality will guide the team while you manage guest flows and address inquiries effectively. You will be essential in maintaining high standards of service and presentation.
Key Responsibilities:
• Supervise hospitality team and guest relations
• Address customer feedback and escalate as necessary
• Welcome VIP guests, ensuring memorable visits
• Uphold cleanliness and operational standards
• Notify management of relevant guest or operational issues
Requirements:
• 3+ years in winery, hospitality, or high-end sales
• Strong proficiency in Microsoft Office and POS systems
• Excellent verbal and written communication skills
• Abil...