Job Description
Shape client experiences at Ebury Toronto as a Senior Client Relations Executive focused on FX trading and operational excellence.
In this role, you will serve as the primary contact for a portfolio of corporate clients, delivering essential trading assistance and operational support. Your strong client service mindset and detail-oriented approach will enable you to resolve issues efficiently and promote our services. Join a fast-growing team in a high-paced environment where your expertise will drive client satisfaction and loyalty.
Key Responsibilities:
• Oversee trading support for a portfolio of 300 clients
• Manage client inquiries related to currency trading
• Identify opportunities for account growth and improvement
• Liaise with internal teams to ensure client needs are met
• Document and track client interactions accurately
Requirements:
• Excellent communication skills in English
• Understanding of FX and Ebury’s offerings
• Proficiency in Mic...
In this role, you will serve as the primary contact for a portfolio of corporate clients, delivering essential trading assistance and operational support. Your strong client service mindset and detail-oriented approach will enable you to resolve issues efficiently and promote our services. Join a fast-growing team in a high-paced environment where your expertise will drive client satisfaction and loyalty.
Key Responsibilities:
• Oversee trading support for a portfolio of 300 clients
• Manage client inquiries related to currency trading
• Identify opportunities for account growth and improvement
• Liaise with internal teams to ensure client needs are met
• Document and track client interactions accurately
Requirements:
• Excellent communication skills in English
• Understanding of FX and Ebury’s offerings
• Proficiency in Mic...